iRepairPro was established in 2009 by Raymond Wong, a seasoned professional in the computer and consumer electronics industry, in Ottawa, Ontario. Raymond noticed the absence of a reliable, specialized small electronics repair service in his region, despite the evident demand for one. Furthermore, brand recognition for this industry had yet to be established.
With the advent of the Covid-19 pandemic, Raymond recognized the need to adapt and provide a more convenient service for his customers. As a result, he has revamped the business to offer a unique mobile on-site service, which is one of a kind in the area. This new model has enabled iRepairPro to offer customers a contactless and convenient solution to their electronics repair needs.
Since its inception, iRepairPro has established a reputation for providing exceptional repair services for a wide range of electronic devices, including smartphones, laptops, tablets, and gaming consoles. The company has a team of skilled technicians who are passionate about repairing and restoring electronics to their former glory. iRepairPro also uses only the highest quality replacement parts, ensuring that customers receive a long-lasting solution to their repair needs.
The company has built a loyal customer base over the years, and with its new mobile on-site service, it is poised to continue its growth and success in the electronics repair industry. With a strong commitment to customer satisfaction and a passion for all things tech, iRepairPro is an excellent choice for anyone in need of electronic repairs in Ottawa.
Within two years
Decided to offer Business Partnership
Within two years of founding iRepairPro in Ottawa, Ontario, Raymond Wong and his management team had successfully expanded the business to three stores. As the demand for growth showed no signs of slowing down, Wong decided to offer Business Partnership opportunities in late 2012.
The partnership program proved to be successful, leading to the establishment of five additional drop-off and pick-up locations over the next few years, all in partnership with various business owners. iRepairPro‘s commitment to exceptional customer service, quality repairs, and the use of only the highest quality replacement parts has contributed significantly to the company’s success.
Prior to the COVID-19 pandemic, iRepairPro‘s business concept was to bring repair services to customers for their convenience. Wong invested in partnerships with suppliers to solidify the idea of a ‘go-to-you’ mobile service that serves different communities.
With the pandemic leading to increased demand for contactless and on-site repairs, iRepairPro has pivoted its business model to focus primarily on mobile on-site repairs. The company’s skilled technicians now bring their services directly to customers, allowing them to have their electronics repaired safely and conveniently without ever having to leave their homes or offices.
As iRepairPro continues to grow, the company remains dedicated to providing the same level of service and quality at each of its locations. With more mobile on-site repair services planned to launch in the near future, iRepairPro is committed to offering reliable and convenient electronics repair services to even more customers, wherever they may be.
Present
We are here to help you
At iRepairPro, we are dedicated to being a fast, reliable, and convenient solution for our customers. Whether a customer is at home, at work, or doing their shopping, our on-site repair service is designed to minimize disruption to their daily routine.
We understand how important it is to have a functioning device, so we work to get customers back up and running as quickly and painlessly as possible. If a device is beyond repair, we offer a range of refurbished devices to provide our customers with a cost-effective solution. Our commitment to exceptional customer service, quality repairs, and the use of only the highest quality replacement parts has earned us a reputation as a trusted choice for electronics repairs in Ottawa and beyond.
Whether it’s a cracked phone screen or a malfunctioning laptop, iRepairPro is here to help. Contact us today to experience our fast, reliable, and convenient repair service.